WABA Chatbot Integration

Your Potential Customers are on WhatsApp. What about your business? Launch your “WABA chatbot” with messaging.digital’s world-class messaging platform.

WhatsApp’s growing user base and its robust features make it not just a strong communication channel, but also a channel for marketing & sales for businesses. WhatsApp for Business API (WABA) is designed for medium to large businesses to communicate with customers at scale.

Its chatbot is a powerful alternative tool for brands to connect with the end users & engage them at every step of their journey – whether pre-purchase, purchase, or post-purchase.

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How WhatsApp Chat Can Supercharge Your Business Conversations?

Acquire
WABA chatbots are great for gathering leads, launching promotional campaigns, and sending messages about products and services. They also help collect feedback & enhance customer acquisition. These strategies not only help businesses gain deeper insights into their audience but also lead to higher conversion rates over time.

Engage
Brands in various industries can use WABA chatbots to implement different engagement strategies. These include scheduling appointments, automating customer support, sending event updates and reminders, and offering interactive quizzes and games. A chatbot integrated into the popular messaging app opens up many other possibilities.

Sell
By utilizing chatbots, brands can transform WhatsApp into a powerful sales channel. You can showcase products, provide personalized recommendations, and offer conversational buying guidance, similar to a virtual human sales assistant. This approach not only boosts conversion rates but also enhances the customer experience by helping them make informed purchasing decisions.

Support
Businesses can effortlessly scale customer support & enhance post-sales engagement through product upsell and cross-sell promotions, increasing average order value (AOV) and boosting customer satisfaction. With an AI Assistant, you can reduce response times, resolve routine queries (like FAQs, order tracking and updates, returns, and refunds) without human intervention, and improve agent efficiency.

Scale Your Business Through messaging.digital’s WABA Chatbot

  • Generate more leads
  • Minimize customer support cost
  • Enhance overall customer satisfaction

WABA Chatbot for Different Industries

Understand how businesses regardless of their industry can leverage the WhatsApp Chatbot available through WhatsApp Business API.

eCommerce

  • Create a fully-featured eCommerce store on WhatsApp.
  • Send notifications like order details, payment confirmations, time of delivery, confirmation about orders, etc.
  • Process requests like updating delivery addresses, order cancellations, refunds, etc.

Banking & Finance

  • Can help open an account.
  • Users can receive account details.
  • Block a card.
  • Request chequebook.
  • Help users find an ATM nearby.

Travel & Hospitality
Most travelers like to be notified via messaging, therefore, businesses can use WhatsApp chatbot’s features like self-service, notifications, etc. It can help you to:

  • Send hotel booking details, and boarding passes, & communicate any delay or changes.
  • Resolve queries related to accommodation.
  • Share personalized deals based on user travel preferences.
  • Notify travelers about the flight prices they are looking for.

Delivery Services

  • Share delivery status & payment confirmation.
  • Updating any changes in delivery or order details.
  • Send OTP for delivery confirmation.
  • Receive delivery feedback.

Integrate Your WhatsApp Chatbot with messaging.digital

Get started now!

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Advantages of Using WABA Chatbot

Improved UI

WhatsApp for business includes features that make the conversation more interesting and interactive. Like quick replies & buttons that allow users to move faster in communication with brands. WABA for small businesses includes a catalog feature to create & display products & services, which can be shared on various platforms.

Round-the-clock Availability

With WhatsApp business chatbots, customers can get real-time responses to their queries. This 24*7 service will help you better engage with your users even after business hours & support them better.

Cost-Effective

A chatbot doesn't replace an agent, but it can help manage different time zones, lowering the need to grow your team and cutting down your operating costs.

No More Wait Time

Customers want quick services & waiting time can lead to frustration. However, with WABA Chatbot integration, brands can set up custom flows for different conversational stages, create custom messages, minimize response time, and answer the most frequently asked questions immediately.

Need Help With Getting Started?

Still have queries? Need more information? Contact our experts at messaging.digital now. We would be more than happy to help you succeed.

Let’s start your journey with us!



SMS PRICING
Sr. No
#SMS
Transactional
(High Priority 1 Year Validity)
Promotional
(High Priority 1 Year Validity)
1.
2,00,000
13.5 paisa
12.5 paisa
2.
1,00,000
14 paisa
13 paisa
3.
50,000
16 paisa
15 paisa
4.
10,000
18 paisa
17 paisa
5.
5,000
21 paisa
20 paisa
  • For Competitive Pricing and Ultra High Priority Prices, Please Call 0712-6638888 Ext 5
  • The prices are for SMS (only) for India region, for WhatsApp Business API Price Inquiries &
    Inquiries from outside India please click here.

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